We involve every person in management training regardless of their role, professional seniority, personal background, business sector, work location, and contract hours. Everyone is invited to choose which training paths to attend within a catalogue.

Management training has multiple objectives, both at individual and Group level:

  • To learn the values, skills and behaviours of the Leadership Model;
  • To train one's skills;
  • To create opportunities for discussion and exchange with people from across the Group;
  • To value diversity and train to be more inclusive;
  • To help the person to discover and act on his or her talents and purpose.
     

In 2022, alongside the Leadership Development and Diversity & Inclusion programmes, we introduced new paths related to Multiculturalism and Well-being.

A total of 81 management training sessions were carried out, in which 419 people participated. With a view to knowledge sharing and also to accompanying the cultural evolution of the Group, some training courses focused on hybrid work and 'economics' have been generated and managed by our colleagues as internal lecturers, and we are expanding the number of people participating in mentorship courses and/or offering Inspirational Talks as Role Models.

Knowledge sharing, organisational transversality and the commitment to disseminate the Franklin Covey Model within ERG are the factors that unite all the people who are part of the Seven Habits Expert Community: 117 people who have completed the training course and obtained the Internal Expert Certification.

Starting in 2019, we have held periodic meetings to further our understanding of the model and design initiatives aimed at accelerating the dissemination of the behaviours we have linked to our Leadership model.


 

Investing in the personal and professional development of our people through training is one of our priorities. The training activities are grouped into five basic lines: • Technical Specialist/on the job; • Managerial; • Health and Safety; • Languages; • Compliance. A total of 28,261 hours of training were provided in 2022, a 4% increase compared to last year. The average hours used per capita were 49.8 (6.2 days), down slightly from 2021 (51.2 hours or 6.4 days). 97.6% of people in the workforce as at 31 December 2022 participated in at least one training event, an increase compared to 96.2% in 2021.

In 2022, the gradual resumption of in-person activities and the stabilisation of remote work have made it possible to create new formats for training processes. In detail:

• language training is currently only managed remotely;

• technical-specialist training for corporate roles and white-collar workers is held both remotely and in-person, while that of blue collars is held almost exclusively in-person; it should be noted that technical-specialist training focused on technology upskilling and reskilling and cybersecurity;

• for management training, we transformed the training courses into blended activities, with in-person classroom moments, webinar follow-ups, asynchronous individual and group activities, and sometimes in-person or remote individual or group coaching. We see training as an opportunity to update skills, engage with lecturers and colleagues, further our knowledge of the company's business and strategy, and discover, consolidate and update the Group's culture.