Our Stakeholders

For ERG Stakeholders include "all easily identifiable individuals and groups who can influence or be influenced by the Group's activities in terms of products, policies and work processes".

Our Stakeholders: expectations and terms of engagement

STAKEHOLDER STAKEHOLDER EXPECTATIONS COMMUNICATION CHANNELS
Institutions
European Union, Governments, Ministries, Regulatory bodies, Public Administration, Trade associations.

Collaboration, technical support and information sharing.
Participation in the territorial planning of activities.
Respect for the current laws in all countries in which the Group operates.

Dedicated meetings, round tables and conferences.
Shareholders

Creation of value for shareholders.
Corporate Governance and Risk Management.
Representation of minorities.
Transparency and timeliness with regard to business and financial information.

Webcast.
Press releases.
Roadshow.
Events associated with the publication 
of the Business Plan.
Financial Community

Creation of value for shareholders.
Corporate Governance and Risk Management.
Representation of minorities.
Transparency and timeliness with regard to business and financial information.

Webcast.
Press releases.
Roadshow.
Events associated with the publication
of the Business Plan.
People and Trade Unions 
Employees, contractors, trade
unions.

Equal opportunities.
Workplace safety.
Professional development for all employee categories.
Participation in company life and all related initiatives.
Work-life balance.
Stability.

Activities and tools for training,
measurement and internal communication.
Events during the year.
Team building.
Local Communities 
Cultural, religious and research associations, health service, schools and universities, NGOs, Committees of citizens, residents close to production plants.

Listening to their requirements.
Contribution to and support for local initiatives and local communities.
Access to information.
Protection of heritage and the environment.
Health and safety.

Relationship-building activities with new local communities in line with new business activities.
CSR initiatives in the community with regard to "Environment and Health", "Promotion of culture", "Young People and Sports."
Events with the local press.
Future GenerationsSchool and Universities

Environmental protection and prevention.
Training and know-how sharing.
Corporate strategy aimed at reducing the consumption of natural resources.

Training programs and information.
CSR initiatives in the community with regard to "Promotion of culture", "Young People and Sports."
 
 
Media Completeness, transparency and timeliness of information.

Business press relationship-building events, press releases to communicate the financial results, the Business Plan and extraordinary operations.

 
Suppliers

Compliance with all competition and antitrust laws in the countries in which they operate.

Safety of on-site activities.

Web platform.
Involvement and monitoring on
"occupational safety" issues.
Partners
Creation of value. 
Sharing values in business management and strategy development.
 
Specific mini relationship-building events.
Customers
Maximising value for the consumer.
Quality and continuity in the supply of electricity and steam (site customers).
 
 -